About CaltAI

About Us

We are reinventing E-Commerce Returns by focusing on both pre-purchase and post-purchase.  

Led by an experienced team of AI and retail specialists, we’re on a mission to help online retailers reduce costly returns and drive revenue growth. By deploying intelligent AI agents that predict return risks, deliver personalized retention offers, and aggregate strategic insights, CaltAI stop returns before they happen. 

Most e-commerce return systems remain reactive and siloed, relying heavily on manual review and standardized policies. As a result, retailers often face escalating logistics costs, fragmented data, and dissatisfied customers who receive one-size-fits-all resolutions instead of proactive, personalized support. Our mission is to end the frustration of returns, using real-time insights to keep products in customers’ hands and profits in their pocket.

Alireza Alipour
CaltAI Founder

Meet Our Leader

John Carter, CEO & Co-Founder

Alireza Alipour

CEO & Co-Founder
Sophie Moore, Community Lead

Hamid Alipour

CTO & Co-Founder
Alex Turner, Operations

Brenna Nguyen

CMO & Co-Founder

The #1 Intractive AI Retail Assistant

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